Technology · Custom Development

Business Information System Development

We identify exactly what your team needs, then build the system that delivers it - from requirements through long-term support.

The Web Ascender team has been delivering outstanding business information systems for 20 years. We're skilled at working with executives, stakeholders, users, and internal teams to gather requirements, draft specifications, design interfaces, and ship systems that change how a business runs.

What a business information system replaces

Most of the systems we build take a process that's scattered across tools and people, and consolidate it into one comprehensive platform.

Scattered today

  • Spreadsheets passed around by email
  • Email inboxes as the system of record
  • MS Access databases nobody wants to touch
  • Tribal knowledge in a few people's heads

One comprehensive platform

  • A system your team trusts
  • An experience your customers notice
  • Reporting your leadership can actually use
  • Core software that runs how your company works every day

One team, from whiteboard to production

You're not handing requirements to one vendor, design to another, and hosting to a third. It's one team, accountable from the first sketch to the system running years later.

  1. Understand the problem

    We sit down with your leadership to discuss the problems you actually need to solve, and outline goals and requirements.

  2. Plan

    High-level planning, wireframes, and feature specifications before anyone writes code.

  3. Design

    The UI/UX of the application and the architecture of the database behind it.

  4. Build

    Full-stack development of the system your team will use every day.

  5. Host and support

    System administration, hosting, and ongoing maintenance and support for years to come.

Identifying what your team needs

A great business information system starts long before anyone writes code. Our team is comfortable sitting down with your leadership to understand the problem before proposing a solution.

Is a custom system worth it?

It depends on what needs to be built. A good rule of thumb: the system should save or earn far more each year, in time, labor, errors avoided, or new customers, than it costs to build and run. If it won’t, it probably isn’t worth digging deeper. When it will, it becomes core operational software that is part of how your company works every day.

Where it connects

A business information system rarely lives in isolation. It often ships alongside a mobile application for the field, is built on Ruby on Rails for long-term maintainability, and occasionally evolves into a SaaS product you can sell to others in your industry.

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A 30-minute discovery call tells you if we're a fit - and what it would cost.

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Good to know

Frequently asked questions

What is a business information system?
A business information system is custom software that pulls a process scattered across spreadsheets, email inboxes, old MS Access databases, and a few people’s heads into one platform your team trusts. It becomes core operational software that runs how your company works every day, with reporting your leadership can actually use. We’ve been designing and building these systems for 20 years.
Is custom business software worth the investment?
It is when the system will save or earn far more each year, in time, labor, errors avoided, or new customers, than it costs to build and run. If it won’t, it probably isn’t worth pursuing, and we’ll tell you that. When it will, it becomes part of how your business operates.
What is the process for building a custom business system?
It starts with sitting down with your leadership to understand the problem and outline goals and requirements. From there we plan with wireframes and feature specifications, design the interface and the database behind it, build the full system, and then host, maintain, and support it. One team stays accountable from the first sketch to the system running years later.
What technology do you build business systems with?
Most often Ruby on Rails, our preferred framework for secure, maintainable business systems; we’ve delivered more than 50 Rails projects. A system often ships alongside a mobile app for the field, and some later evolve into a SaaS product you can sell to others in your industry.