While IT Manager for a local insurance firm, I used Web Ascender as the primary vendor to redesign our internet presence. Their attention to detail, technical expertise and project management skills provided us with a great product and no "surprises" about cost. I have since recommended WA to various firms that I do business with as well as some ad hoc conversations I have had with business professionals looking to reengineer their web presence. I have heard great things from those referrals, reinforcing my opinion that good website design requires a personal, interactive touch with the development team. Web Ascender provides that experience from project intiation through completion.  Eric Thompson